Trip Planner:   Asia  /  Vietnam  /  Hanoi  /  Ngoc Hien Silk

Ngoc Hien Silk, Hanoi

1.5
#171 of 190 in Shopping in Hanoi
Ngoc Hien Silk is located in Hanoi. Add Ngoc Hien Silk to your Hanoi travel itinerary, and discover new vacation ideas by using our Hanoi trip planner.
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Ngoc Hien Silk Reviews

Rate this attraction
TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 2.0
15 reviews
Google
3.0
TripAdvisor
  • I unfortunately did not read the reviews on this place like so many others. The owner is a nasty rude incompetent horrible human being. Ordered a shirt, gave her photos of exactly what I wanted. But.....  more »
  • I see from other reviews I’m not the only unhappy customer! Full of promises of what she can do I’m so disappointed with the results. I’m a ladies size 14 so didn’t expect much off the rack in...  more »
Google
  • Avoid. Should have read the trip advisor reviews before making a purchase filled with all false promises. There was only one google review and it rated a 4. Such a horrible experience. Rookie mistake by not reading the other trip advisor reviews before engaging. Ms Hien is the owner. The exterior sign suggests they are professional. You enter the shop and they have nice fabrics and are so reassuring they can make anything in 24 hours. Just show Ms Hien a photo and she can have it made the next day, or so we were told. Paid her the entire amount upfront at her request. After payment she said the garment was more difficult for her “factory” to make but we were departing and needed to stick to the 24 hour promise. When we arrived for the fitting the next day she explained that she personally spent 2 hours in the market looking for the buttons and it wouldn’t be ready for 2 more hours so zero time for error. Another untruth as she never looked for buttons. We arrived back at the promised time. She kept telling us how beautiful the dress was and it was exactly the opposite for my wife. She said she would fix it and send to us in Canada but we now knew she couldn’t be trusted. Everything she said was untrue. Fortunately she refunded our money and we went down the block and purchased a beautiful off the rack silk dress. Please exit this store ASAP.

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