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Vietnam OpenTour, Hanoi

4.0
#217 of 567 in Outdoors in Hanoi
Vietnam OpenTour is located in Hanoi. To visit Vietnam OpenTour on your holiday in Hanoi, and find out what else Hanoi has to offer, use our Hanoi.
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Vietnam OpenTour Reviews

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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
148 reviews
Google
4.3
TripAdvisor
  • I was supposed to leave for Vietnam on 13 march, Open Vietnam tours contacted me day before to tell me that some of the tours that we booked were going to be cancelled. So we decided to cancel our....  more »
  • We did a 2 night 3 day tour with this operator and it was faultless from the pick up to the return. Fabulous seeing Halong bay and well worth the money, we went on Royal palace cruise and we had a...  more »
Google
  • Booked a 2D1N Sapa tour through my hotel. However, the tour doesn not follow the itinerary stated on the website at all. Day 1, there was supposed to be a bus transfer from the hotel to cat cat village where we will have 2 hours to explore cat cat village. However, the guide made us walk from our hotel, for around half an hour to the entrance of cat cat village. Overall time for the walk from the hotel and cat cat village was less than 2 hours, but the itinerary stated is 2 hours in cat car village itself. Second day itinerary also changed. On the website, it said we will go out to the village to trek and reach back sapa by 1230 to have lunch in the hotel. This was the reason why we paid so much for the 4 star hotel package. But after our 1st day, the tour operator said that the trek will end around 130 and we will have our lunch at the village instead. Requested for refund, but they said no, so we just had to go along with it. My worst day tour experience ever, despite having paid so much extra for the 4 star one. Will not recommend anyone to go 🙄
  • My partner and I wanted to organise a trip to the Tam Coc National park on our last day in Vietnam but were worried about getting to the airport in time in the evening. When I contacted Vietnam Open Tours by What's App I got through to Hannah who organised everything perfectly for us. She set up a taxi direct from Tam Coc to Noi Bai Airport (at a very cheap rate, no less), and even offered to come to our hotel so we could pay for the trip. The Tour itself was fantastic with a wonderful Tour Guide Andy and the Taxi picked us up and dropped us off exactly as described. Couldn't be more impressed. Thank you Hannah!

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